Greek yogurt has experienced a wonderful growth in the past few years.
Some say that the 17 Day Diet is partly responsible for that expansion. And Chobani is leading the pack. While Dannon is trying to catch up, hoping their recent Superbowl ad empowers women to invigorate their sales. Yet none of the leading brands are actually “real” Greek yogurt. From a fine foods or specialty foods perspective, that means the product should be imported.
Greek yogurt should be exactly that… yogurt that is made in Greece. Otherwise, it’s American – or Greek Style. In this case it’s a misnomer.
Our in store research with 25 customers in Foodtown and Stop n Shop has shown that consumers are confused as to what REAL Greek yogurt actually tastes like. Thankfully there is OlympusUSA, who is under going some growing pains themselves. It’s a premium product with a big price, but our internal flavor comparisons rank it the best. Unfortunately the import costs and unfavorable exchange rate take their toll as only a few higher quality stores carry the brand.
But back to consumer confusion… several of our respondents asked “What is the large number on the package mean?” It seemed like a straight forward answer – it is the fat content. And while it is the percentage of fat, either 2% or 0%, the Nutrition Facts format on the package does not agree.
So we called Chobani directly at their customer service line and were very pleased to speak with someone immediately. While Denise was very helpful and knowledgeable about the line, she stumbled with her explanation of what 2% meant. But the Chobani Greek Yogurt coupons she sent us were most appreciated.
It appears that while 2% does connote the amount of fat in the container, it is not directly related to the percent of daily value listed on the Nutrition Panel.
“It say’s 2%, but the package shows 4% total fat… what’s that all about?”, questioned one respondent who was buying a multi-pack container of Chobani.
We agree that while the packaging is very distinct, it lacks a statement that clarifies this claim. And that’s what it is, a claim. Last I checked the FDA’s ruling on nutrition content claims {21 CFR 101.13, Subpart D of part 101, and parts 105 and 107. 21 CFR 101.13(b).}, the team at Katz has some quick packaging updates to do.
But we salute Chobani‘s explosion to +$900 million in annual sales since its 2007 startup with their version of original Greek yogurt. Now that’s Salad Bowl Branding at its best.